Worldwide Shipping & Returns

We ship our handcrafted pieces to customers around the world. Every order is packed with care so it reaches you exactly as it left our hands.

Order processing

Most orders are processed within 1-3 business days. Because many of our pieces are made and finished by hand, certain items may need a little longer, if so, we'll let you know by email.

Delivery estimates

Once dispatched, typical delivery times are:

• India: 3-6 business days
• Asia & Middle East: 5-10 business days
• Europe & UK: 7-12 business days
• North America, Australia & rest of world: 8-15 business days

These are estimates and may vary with customs clearance and local courier schedules.

Shipping costs

• Enjoy free shipping on orders over the threshold shown at checkout.
• A flat shipping fee applies to orders below that threshold, calculated at checkout.
• Your exact shipping cost is always shown before you pay.

Customs, duties & taxes

International orders may be subject to import duties or taxes set by the destination country. These are not included in your order total and are the responsibility of the recipient. Please check your local rules if you're unsure.

Tracking your order

Once your order ships, we'll share tracking details by email. You can also view your order status anytime in your account.

Returns & exchanges

We want you to love what you receive. If something isn't right, you may request a return or exchange within 7 days of delivery, provided the item is unused, unwashed, and in its original condition with tags attached.

• To start a return, contact us with your order number.
• Return shipping costs are the customer's responsibility unless the item arrived faulty or incorrect.
• Once we receive and inspect the item, eligible refunds are issued to your original payment method.
• For hygiene reasons, certain items may not be eligible for return, this will be noted on the product page.

Questions?

For anything about shipping or returns, reach us through our contact page, we're happy to help.